Job Description

Outreach and Education Specialist

Hillcrest Family Services

1 Positions

ID: 554159779

Posted On 12/10/2025

Refreshed On 09/15/2026

Job Overview

Responsibilities

The Outreach and Education Specialist leads community engagement, partnership development, and public health education efforts for the Hepatitis C (HCV) Elimination Initiative. This role enhances community awareness of HCV, promotes screening and treatment, strengthens relationships with service providers, and coordinates events to reach individuals at elevated risk for infectious disease, including but not limited to people who use drugs. The Specialist collaborates with community partners, delivers presentations, and supports linkage-to-care pathways to ensure timely access to HCV screening and treatment services. In addition, you will:

• Lead all community outreach activities for the HCV Elimination Initiative, including engagement with high-risk populations and underserved communities.

• Build and maintain partnerships with community-based organizations, shelters, recovery programs, correctional facilities, treatment providers, and local health departments.

• Organize, coordinate, and attend outreach events, health fairs, screening days, and community education activities promoting HCV testing and treatment.

• Conduct group presentations, workshops, and educational sessions on HCV prevention, transmission, harm reduction, and available treatment options.

• Promote HCV, HIV, and STI screening opportunities across the service region, including through social marketing and community networks.

• Assist in creating educational materials, outreach campaigns, and culturally responsive resources tailored to diverse audiences.

• Coordinate with clinical and peer support staff to ensure timely linkage to HCV testing and treatment providers.

• Support data collection, activity logs, partner engagement tracking, and reporting as required by the grant.

• Represent Hillcrest Family Services at coalition meetings, community planning groups, and regional public health initiatives.

• Travel within the designated grant service area to conduct outreach and maintain community relationships.

• Otherdutiesasassigned.

Requirements

Education:

• Highschooldiplomaorequivalencyrequired.

• Associate or bachelor’s degree in public health, social services, communications, or a related field preferred.

Experience:

• Two (2) or more years of experience with health education and/or community outreach preferred.

Knowledge/Skills:

• Knowledge of HCV and understanding of disproportionately impacted/high risk population.

• Excellentwrittenandverbalcommunicationskills.

• ProficiencyinMicrosoftOfficeSuite(Word,Excel,Outlook,etc.)

Benefits

Competitive benefits package for full-time employees working 30+ hours a week:

• Health insurance (up to 79% employer paid)

• Dental insurance

• Vision insurance

• 401(k) with profit sharing and employer match

• Paid time off (accrue up to 80 hours during first year of employment; increases based on tenure with agency)

• 10 paid holidays

• 80 hours sick time

• 2 wellness days

• Staff development and training

• Public Service Loan Forgiveness (PSLF) eligibility for federal student loans

• Employer paid CEU's through Relias

• PerkSpot- employee discount program

• Employee assistance program

• Advancement opportunities

About the Organization

Hillcrest is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness. We’re a place where compassion is commonplace. Where our passion soars and faith restores.

* COVID-19 Vaccination Not Required

Primary Contact

315333

Human Resources

,

563-557-8211

Phone

Phone

Phone

563-207-5051

Fax

humanresources@hillcrest-fs.org

Email

True

False

True

Job Details

Categories

Advertising/Marketing/Public Relations

Clerical/Office Administration

Graphic Design/Social Media

Human and Social Services

Information Technology/Telecommunications

Retail Sales

Sales/Service

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

1066

Job REQ #

554159779

# Positions

1

Start Date

20251210

End Date

20261026

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Hillcrest Family Services

About the Company

Founded in 1896, Hillcrest Family Services is a non-profit health and human services provider, accredited by the Joint Commission, that assists children, adults, and families in need of help. In 2020, we delivered innovative, collaborative, and resourceful care to 30,648 children, adults, and families from 52 Iowa counties, 6 Illinois counties, and 4 Wisconsin counties in an effort to ensure they were safe, secure, and well. Our nearly 400 Hillcrest team members in 30+ programs served our clients while upholding our core values - Compassion for All, Trustworthiness, Collaboration, and Community Involvement. With primary programming and administrative offices in Dubuque, Hillcrest also operates programs in Cedar Rapids, Iowa City, Maquoketa, Clinton, Washington, Mt. Pleasant, Wapello, and Ottumwa.

Mission: Meeting people as they are today; Guiding them to where they want and need to be tomorrow. ~Help for today, Hope for tomorrow~

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